The Welsh Contact centre Forum Ltd consists of Managing Director, Sandra Busby, a board of directors and employees. We may be a small team, but we have a big impact on the Contact Centre Industry.

The Team

Sandra Busby
Sandra Busby, Managing Director
Lucinda Butler Membership and Events
Christine Allen Training Co-ordinator
Liz Gittens-Ward & Recruitment
John MacFarlane WCCF Finance
Rowena O’Sullivan Graduate Programme Manager
Robert Jennings  Graduate Programme Finance
Debra Shaw  Graduate Programme
Holly Reid
Graduate Programme