We Plan Group: Inbound call support during Covid-19 pandemic

Recalibrating to the challenges inflicted on us by the COVID-19 pandemic is not an easy task. Keeping your employees safe and well is your number one priority, but continuing to provide outstanding service to your customers is paramount for your business to rise from this situation unscathed.

Here at We Plan Group, we are currently serving many existing as well as new customers to address some of these challenges. And we would like to assist you too.

Whether you are enduring an influx of calls from concerned customers or urgently enabling agents to work from home, WPG can offer you a robust and reliable contact centre solution. And what’s more, our secure and cost-stable solution not only responds to your immediate needs in this extraordinary crisis but also empowers you with the flexibility and scalability to adapt to your longer-term business strategy.

We cover a number of areas of inbound calls including

  • Customer enquiries

  • Internet enquiries

  • Debt management

  • Sales

From today and up to 30th April 2020, we can offer a limited number of outsourced, UK-based, telephony agents, for businesses and governments to rapidly move their operations to a modern, compliant, work-from-home environment.

Alternatively, WPG can help to quickly set-up your agents to run fully functioning customer-centric campaigns from home with just a PC, headset and a stable internet connection.

We are here to support you!

Please contact louise.Dudley@weplangroup.co.uk for more information.