The Art of Good Conversation

There’s quite a difference between writing marketing copy and writing a script you want to have recorded for your on-hold or in-queue.

Knowing that allows you to effectively adapt your wider marketing to the audio used in your Contact Centre.

Have a look at our latest blog, The art of good conversation’, which provides some helpful tips on brand tone of voice, humanising and personalising your telephony and the importance of using a professional voice artist.