Welsh Contact Centre Forum statement on operations during ongoing Covid-19 pandemic

As individuals and organisations across the world respond to the unprecedented impact of the COVID-19 outbreak, I wanted to update you on what the Welsh Contact Centre Forum is doing regarding the ongoing situation and how we can help out in these challenging times.

We will continue to provide the full professional support to our members and our staff will remain accessible via email, telephone, and where appropriate, in person. The wellbeing of our staff, members and stakeholders is of paramount importance to us.

If any of the above information changes, we will of course let you know. Should you have any questions or concerns, please don’t hesitate to contact us directly at lucinda@wccf.uk

In the meantime, please send any statements, media releases or news you might have concerning your organisation and we will ensure they are promoted via our website and social media channels.

Please send any content to jameswmroberts@yahoo.com

We thank you for your support and understanding during these complex times and rapidly changing global circumstances and wish everyone the very best.

Sandra Busby, MD, Welsh Contact Centre Forum