teaching

Train the Trainer: Open Course - Our First Face to Face Training in 18 months!!

Date – 08 Sep 2021
Time – 09.30 – 16.30
Venue – The Royal Mint Experience – Exciting New Venue
Cost – £450 +VAT per person 10% discount applicable for two or more delegates
Event Organiser – Welsh Contact Centre Forum
Contact Number – 029 2070 9800
Contact Email – christine@WCCF.uk

Our First Face to Face Training in 18 months!!

DOWNLOAD THE BOOKING FORM HERE… 

We are excited to announce that we are delivering Train the Trainer training, an Impacting training workshops for 2021.

Check out the venue ‘The Royal Mint Experience’ This is a two day programme that will enhance the skills of your in-house trainers and facilitators.

There is an art to being a great trainer and what it takes to be one, it’s not just about being an expert in your subject, it’s about engaging an audience. John Henrik Clarke states:

“A good teacher, like a good entertainer first must hold his audience’s attention, then he can teach his lesson.”

  • People learn by doing

  • Great teachers can empathise with their audience

  • It’s not what you teach but how you teach it

  • You cannot make people learn, you must help them discover

  • Learners should be encouraged to feel emotion (you can make them laugh, surprise them, pull them in with a story)

  • The teacher and learner is a two way relationship; engagement is key

This dynamic, practical two day programme will provide delegates with the skills to:

  • To investigate and highlight the core elements which define a good trainer

  • To give delegates an insight into the skills required to deliver successful training courses

  • To provide delegates with an understanding of the importance of creating a learning culture whilst training that can be achieved

Date – 8th & 9th September 2021

Venue – The Royal Mint Experience – Exciting New Venue

Cost – £450 +VAT per person

10% discount applicable for two or more delegates

Places are limited so book asap to avoid disappointment!

DOWNLOAD THE BOOKING FORM HERE… 

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