The concept of Psychological Safety was first brought to prominence by Dr Amy Edmondson, a professor at Harvard Business School, when she documented that companies with a trusting workplace were more likely to perform better. Her findings were further supported by a much later study by Google’s ‘Project Aristotle’, which spent two years studying 180 teams to find what would ‘Build a Perfect Team’. This study established that the leading component of successful teams was the factor ‘psychological safety’.

The Pandemic meant that organisations had to quickly adapt their working processes and systems for people to work remotely. 2 years later and hybrid and remote working is here to stay. And whilst those processes and systems that enable remote working are successful, it’s time to look at the teams.

Remote working threatens the Psychological Safety of teams. A study  found that conversations are suddenly less frequent, less spontaneous, and less informal. Team members feel isolated, disconnected from their teams, and often underappreciated. Team members form small “bubbles” that they exclusively work in.

This workshop will provide valuable insight and tools for managers and leaders to help them and their teams create psychological safety, in turn improving performance, innovation and wellbeing.

By the end of the programme, delegates will:

  1. Understand what psychological safety is, its history and why it is vital for teams
  2. Explore tools and techniques to build psychological safety
  3. Understand how to measure the safety of their psychological team

Trainer: Nicky Courtney

For further information contact christine@wccf.uk

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