AI Plug-in for ticketing and messaging systems
Y Meadows provides the ultimate AI Plug-in for ticketing and messaging systems. Their robot supercharges your teams and the whole customer experience.
Their robot enhances ticketing systems with machine learning and automation to resolve, enrich and direct customer enquiries. It utilizes robotic automation to completely resolve customer tickets from end to end within your ticketing system. It enriches tickets by pulling relevant data from other systems to reduce time spent by your teams investigating and getting the appropriate information. Lastly, It directs customer tickets to the correct team within your ticketing system.
The robot handles accurately and cost effectively thousands of emails, messages and tickets on a daily basis 24 x 7 x 365 days a year allowing your service agents to spend more time on high value actions.
Get your free demonstration to see how It can supercharge your customer experience, improve your agents’ productivity and provide the highest level of support, please contact Mike.Quinn@ymeadows.com or call him directly on 0044 7831 096266
The robot is not a chatbot. It actually answers and resolves questions. It is low maintenance. It doesn’t take holidays and is immune to Covid. It is compatible with help desk teams and existing systems. It is paid on performance on a monthly basis and there is no recruitment fee.
More information. www.ymeadows.com