Established in 1999, the Welsh Contact Centre Forum (WCCF) delivers extensive support (both strategic and operational) to the nation’s contact centres who collectively employ around 32,000 people across many sectors including Financial Services, ICT, Public Bodies, Retail Utilities and Telecoms.
Whatever the size of your operation, benchmarking, networking and innovation is crucial in today’s market and by joining the Welsh Contact Centre Forum you will be connecting with some of the UK’s biggest brands.
Why Become a Member?
Through our activities and services we can help you…
grow your business and manage your operations successfully
get more credibility, recognition and reward for the work you do
build your contacts and develop your network
enhance your skills and development
keep up-to-date with important industry news and information
…maximise your budgets with discounts on training and a range of professional services.
WCCF membership packages available for 2021…
Annual Membership Only £1000+VAT
2 x Marketing emailers to our contact centre members
Website presence to include, marketing of products, services and events along with any blogs and white papers that you want to add
Social Media, posts to include everything added to the website and any other information that you would like shared with the members
As a member you would become one of our preferred recommended suppliers
Advertise your business on the front page of our website, content of the banner is your choice and can be updated as and when necessary.
Hosting a Workshop/User Group – £1500+VAT
Sponsorship of a 90 minute User Group e-Meeting for up to 12 key members and stakeholders of our contact centre members. This would give you the opportunity to discuss issues directly with our members and promote directly your services and expertise offering thought leadership solutions. This package also includes branding on all promotional material, emailers, agenda, website and social media.
If all of the above are of interest you can get them all at a discounted cost of £3250+VAT per year (one scrolling banner) or £4000+VAT per year (two scrolling banners) for a limited time only.
If workshops are more appealing to you we can offer you a package of four throughout the year at a time that is suitable to you for a discounted cost of £4000+VAT
We can be very flexible with membership and engagement so If you have any other thoughts or ideas of how you would like to engage with our contact centre members simply let me know