The Welsh Contact Centre Forum holds regular events where members can listen to presentations on various topics affecting the industry, participate in discussions, and meet with other members over coffee.

These popular networking events are always well-received, and provide a valuable opportunity for attendees to keep up-to-date with current best practice and developments, and connect with others within the contact centre industry.


These events are free for all members to attend. Contact centre members are welcome to bring up to four delegates.

Non-members are welcome – a charge of £99 + VAT per delegate applies.

To enquire further about attending an event, please contact

Sponsorship & Stands

If you would like to sponsor one of these events please contact

We offer a number of spaces for stands at these events, allowing companies to showcase products and services to attendees.

Presentations and assets can be viewed in the MEMBERS AREA.