teaching

Agentfest 2020: Cardiff City Stadium – 6.2.20

Since 2014, Agentfest has brought together advisors and peers from a variety of contact centre-related organisations for a day of creative exercises, team work and talks with a diverse range of experts to develop confidence, resilience and knowledge to make the most of their potential and instil added value in conversations with customers and wider organisational dialogue.

This inspirational one-day event provides front-line advisors the unique opportunity to enjoy a series of lively, interactive workshops and motivating activities that will boost their performance and get them to the next level.

Please view and download the information and reaction from Agentfest 2020 below.

WELCOME TO AGENTFEST 2020

AGENTFEST 2020 AGENDA

SPEAKER BIOGS

CLIVE HYLAND PRESENTATION

RUTH WOTTON PRESENTATION

EVENT FEEDBACK

 

For further information on Agentfest or any of the services the Welsh Contact Centre Forum can provide, please drop us an email at lucinda@wccf.uk or call 02920 709 800

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