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Industry News

From Call Centre Helper

The UK's most popular call centre magazine
THE DATE: 25 January 2018 at 15:00 GMT THE LOCATION: Online THE DESCRIPTION: Say hello to accelerating your customer experience (CX) innovation and delivering high-quality customer experiences at scale. Join this 40 minute webinar and gain valuable insights into the […]
This white paper outlines the top reasons to reconsider homeworking as an option for contact centres and reveals some practical tips to overcoming the common challenges associated with remote resources. It also highlights several real-life success stories. White Paper written […]
THE DATE: 22nd February 2018 Time: 1.30pm – 4.30pm THE LOCATION: The British Library, 96 Euston Rd, Kings Cross, London, NW1 2DB THE DESCRIPTION: Join us to hear 3 powerful Ember Talks delivered by award-winning customer engagement specialists. Our talks […]