teaching

Next date for this event – TBC

A joint initiative with the South West Contact Centre Forum, Top 50 Team Leaders is a day dedicated to celebrating and developing the skills of the region’s best Team Leaders, with workshops involving influential speakers offering an invaluable insight into the future of the industry.

The event is updated and refined each year to give the best possible value to attendees. Previous year’s itineraries have included:

  • Fantastic opportunities to meet inspirational industry leaders and discover what makes them great
  • Latest skills development techniques
  • Q&A session with a panel of experts
  • Gain an understanding of the future of contact centres
  • “Speed-dating” idea exchange to stimulate creativity
  • Previous venues have included the prestigious 5-star Celtic Manor Resort.

Feedback from past delegates:

“Fantastic event!”

“Incredibly well-organised – well done to whoever was in charge of that!”

“An absolutely brilliant day. Felt really inspired with different ideas to put forward in the workplace.”

To find out more about this event, please contact lucinda@callcentrewales.co.uk