Please login to view our members-only information and resources.

Member Login

Forgotten your password?

Not a member?

To apply for membership, please select the correct membership type below, then fill in the application form online.

Personal Impact Presentation Skills

Date 2+3 November, 2017
Time 9am - 4pm
Venue The Clayton Hotel, St Mary Street, Cardiff CF10 1GD
Details
We are delighted to announce that we are holding another of our training workshops, a two day programme around presentation skills. "The mind is a wonderful thing. It starts working the minute you are born and never stops until you get up to speak in public.” - Roscoe Drummond
 
Public speaking and presenting are listed as some of the top fears that people have along with flying and spiders. And yet the ability to deliver presentations is an essential part of our day to day roles. Whether that is presenting to our teams, customers or peers.
 
This dynamic, practical two day programme will provide delegates with the skills to design and deliver creative, impacting presentations with confidence.
 
This programme is suitable for anyone that needs to deliver presentations including:
-          Team Leaders
-          Trainers
-          Managers
 
By the end of the programme delegates will:
-          Be able to write engaging content and understand how to structure a presentation
-          Understand the importance of thinking of the audience and what is important to them
-          Learn how to understand and channel nerves
-          Develop techniques to engage an audience
-          Handle question and answer sessions
 
There is practical work during this programme which will result in delivery of a short presentation by delegates at the end of the course.
Cost (if relevant) £349 per person - 10% discount applicable for three or more delegates
Event Organiser Welsh Contact Centre Forum Ltd
Contact name Welsh Contact Centre Forum
Contact number 029 2070 9800
Contact email christine@callcentrewales.co.uk / callcentre@callcentrewales.co.uk

 

Upcoming events

Welsh Contact Centre Forum Events

2+3 November, 2017, The Clayton Hotel, St Mary Street, Cardiff CF10 1GD
14+15 November 2017, The Clayton Hotel, St Mary Street, Cardiff CF10 1GD
8th February 2018, St Pierre Park, Chepstow, Wales, NP16 6YA, United Kingdom

Industry Events

There are no upcoming events.

For a good cause

01/11/2017, Sri Lanka

See all events...