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Latest News

from The Welsh Contact Centre Forum

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Industry News

From Call Centre Helper

The UK's most popular call centre magazine
Jabra has extended the market leading Evolve range with a new premium wireless headset for modern office workers, the Jabra Evolve 75. Boasting a unique combination of features including superior Active Noise-Cancellation (ANC) and an integrated ‘do not disturb’ busylight, […]
THE DATE: 20th June 1:00pm – 5:30pm THE LOCATION: London THE DESCRIPTION: Premier gathering for business and technology leaders to discuss how their organizations can innovate and transform faster WHY ATTEND Innovative ideas for strategy execution Explore why the speed […]
Dan Whaley discusses UX Scotland, whilst noting how AI may impact customer experience design and the role of metabots.The UX Scotland event is being held from the 7th-9th June at the impressive Dynamic Earth venue in Edinburgh. It’s a well-established conference, now in its fifth […]

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