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To apply for membership, please select the correct membership type below, then fill in the application form online.

Why become a member?

The Welsh Contact Centre Forum represents members from across the industry in Wales. As such, we offer two types of membership, both tailored to provide the best possible benefits to their respective industry areas.

For Contact Centres themselves, we offer a Contact Centre Membership, which provides superb opportunities to network and share best practice with industry leaders. 

Contact Centres

Contact Centre Membership

The Welsh Contact Centre Forum gives Contact Centres in Wales the opportunity to be heard and to influence the shape of the sector in Wales

Why should you join?

For further details contact lucinda@callcentrewales.co.uk or call 029 2070 9800.

Industry Associates and Providers

Associate Membership

Associate Membership gives suppliers and stakeholders the opportunity to be a part of the Welsh Contact Centre Forum, a market worth in excess of £400m to the Welsh economy. This membership also gives you an opportunity to network at a high level in a low cost manner. All members receive a range of products and services designed to add value to their business.

Why should you join? 

New Associate Membership Packages
Platinum
1 year Membership
2 x people to 4 x quarterly forum meetings a year
1 x stand at 1 x quarterly forum meeting
4 x marketing emails within year of membership
Website presence
Marketing of any events/news/offers/training on the website
Tweets around your events/new/offers that are on the website
1 x business advert on Buzzwales for one year of membership (change as and when required)
Total = £2750.00+vat 
Sign up for 2 years £5000.00+vat
Gold
1 year Membership
2 x people to 4 quarterly forum meetings a year
2 marketing emails within year of membership
Website presence
Marketing of events/news/offers/training on the website
Tweets around your events/offers/training that are on the website
1 x add on Buzzwales for 1 year of membership
Total = £1500+vat
Silver
1 year Membership
2 x people to 2 quarterly forum meetings a year
1 x introductory marketing email
Website presence
Marketing of events/news/offers/training on the website
Tweets around the events/news/offers/training on the website
Total = £750+vat
Bronze for charities and single consultants only
1 year Membership
1 x person to 2 quarterly forum meetings a year/1 x person at 4 forum meetings a year 
Website presence
Marketing of events/news/offers/training on the website
Tweets around the events/news/offers/training on the website
Total = 299+vat for 2 x forum meetings per year
Total = £399+vat for 4 x forum meetings per year 

For further details please contact lucinda@callcentrewales.co.uk or call 029 2070 9800.  

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