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Team Leader Round Tables

Our monthly Team Leader Round Tables are a not-to-be-missed chance for contact centre Team Leaders to network and share best practice. 

To find out more about how to get involved with these events, contact

2016 Team Leader Round Table Schedule

If you can host one of these meetings and would like to get involved please contact




Hosting Company


Jan19th2pmBarclaysKate Williams
Feb23rd10am - 12pmFirstSource SolutionsKeith Osborne
Mar31st10am - 12pmVirgin MediaCatherine Richards
Apr19th10am - 12pmBlackhorseJennifer O'Brien
May6th9.30am - 12pmVirgin AtlanticLouise Phillips
JunTBATBAVista SupportSamantha Simon-Davidson
JulTBATBAHost required (click to contact us)
(None yet)
AugTBATBALloyds Banking GroupDenise Blud

Facilities Management, Contact Centre Senior Manager and Compliance Roundtables

Following the success of our Team Leader Round Table events, we also hold Round Tables for Facilities Management, Compliance and Senior Contact Centre Managers. To find out more about these, please contact

Facilities Management Round Table schedule




Hosting Company


Apr6th09:30 - 11:30 AMFirstSource Solutions
Jun1st09:30 - 11:30 AMHost required (click to contact us)
(None yet)
Aug3rd09:30 - 11:30 AMMolson CoorsLouise James
Oct5th09:30 - 12:00 AMTesco
Kate Plenty
Dec7th09:30 - 11:30 AMAdmiral
Joanne Dear

Upcoming events

Welsh Contact Centre Forum Events

April 25, 2018, St Pierre Marriott Hotel & Golf Resort, Chepstow

Industry Events

May 18, 2018, The Vale Resort, Hensol Park, Hensol CF72 8JY Phone: 01443 667800

For a good cause

There are no upcoming events.

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