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Team Leader Round Tables

Our monthly Team Leader Round Tables are a not-to-be-missed chance for contact centre Team Leaders to network and share best practice. 

To find out more about how to get involved with these events, contact lucinda@callcentrewales.co.uk

2016 Team Leader Round Table Schedule

If you can host one of these meetings and would like to get involved please contact lucinda@callcentrewales.co.uk

Month

Day

Time

Hosting Company

Host

Jan19th2pmBarclaysKate Williams
Feb23rd10am - 12pmFirstSource SolutionsKeith Osborne
Mar31st10am - 12pmVirgin MediaCatherine Richards
Apr19th10am - 12pmBlackhorseJennifer O'Brien
May6th9.30am - 12pmVirgin AtlanticLouise Phillips
JunTBATBAVista SupportSamantha Simon-Davidson
JulTBATBAHost required (click to contact us)
(None yet)
AugTBATBALloyds Banking GroupDenise Blud

Facilities Management, Contact Centre Senior Manager and Compliance Roundtables

Following the success of our Team Leader Round Table events, we also hold Round Tables for Facilities Management, Compliance and Senior Contact Centre Managers. To find out more about these, please contact lucinda@callcentrewales.co.uk

Facilities Management Round Table schedule

Month

Day

Time

Hosting Company

Host

Apr6th09:30 - 11:30 AMFirstSource Solutions
Jun1st09:30 - 11:30 AMHost required (click to contact us)
(None yet)
Aug3rd09:30 - 11:30 AMMolson CoorsLouise James
Oct5th09:30 - 12:00 AMTesco
Kate Plenty
Dec7th09:30 - 11:30 AMAdmiral
Joanne Dear

Upcoming events

Welsh Contact Centre Forum Events

26+27 September 2017, The Clayton Hotel, St Mary Street, Cardiff CF10 1GD
28+29 September 2017, The Clayton Hotel, St Mary Street, Cardiff CF10 1GD
11 October 2017, St Pierre Park, Chepstow, Wales, NP16 6YA, United Kingdom

Industry Events

12 October 2017, ETC Venues, Bishopsgate Court, 4-12 Norton Folgate, London, E1 6DQ

For a good cause

01/11/2017, Sri Lanka

See all events...

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