The Welsh Contact Centre Forum is a high value Employers’ Forum for the contact centres, shared service centres and financial service businesses in Wales.
Our members run over 200 contact centres, employing more than 30,000 people worth over £650m to the Welsh economy annually.
buzzwales - the voice of contact centres
Join buzzwales, Wales' contact centre recruitment portal. Share the best of your centre's workplace and advertise vacancies.
Whether you operate a six seat or a 2,000 seat business, we can help with…
Benchmarking, networking, new ideas and innovation which can be crucial in today’s competitive commercial world.
Become a buzzwales member
buzzwales is a contact centre portal dedicated to sharing the best of the industry, attracting new talent and providing value for employers. Contact us today to learn more.
Are you a supplier to the Contact Centre industry? Joining us as an Associate Member will give you a range of benefits including invitation to four events a year, enabling you to network with our contact centre members.